From a systems standpoint it has performed admirably, absorbing the flood of new traffic with few hiccups. You’ll have to make up your own mind whether Zoom is right for the specific uses you have, but it works well for mine.Īs lawyers necessarily move their conversations online, Zoom has been one of the most popular tools for enabling multi-party and even one-to-one communication. But I’ll give them this: Zoom has been quick to respond to the barrage of criticisms they’ve received, and they’ve already made several changes to their tool to address user concerns. As with any tool, there are ways to screw it up, and I’ll admit that Zoom could have originally made its default settings more intuitive to prevent those screw-ups. But I stand by this punchline: If you know what you’re doing with Zoom, it is an effective, affordable, easy-to-use tool for holding group conversations-even sensitive ones. Be sure to read all the way to the bottom of this post (there are two updates) to get the whole picture. Update April 4, 2020: Zoom has been under quite the microscope this past week, and there’s no shortage of reports about its various shortcomings.
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